4/27/065: Fresh Air: "Who Controls the Internet?": Interview with Jack Goldsmith and Tim Wu
Host: Terry Gross
Terry Gross: When the internet started to really catch on in the '90's, it was widely seen as a form of communication that transcended geographical boundaries, a force for freedom that could not be controlled by government. But as countries like China have demonstrated, governments are figuring out how to censor information on the Net. According to the new book, "Who Controls the Internet?," the net is splitting apart and becoming bordered. Governments are imposing national laws on the net within their borders. "Who Controls the Internet?" explores the consequences and virtues of an internet regulated by national laws. My guests are the authors, Jack Goldsmith and Tim Wu. Goldsmith is a law professor at Harvard and headed the Justice Department's Office of Legal Counsel in 2003-2004. Wu is a law professor at Columbia, writes for the online magazine, Slate, and previously worked in the internet telecommunications industry.
Gross: Let's look at a case which you consider to be a turning point in government control of the internet. This was a few years ago when Yahoo was selling Nazi materials on an auction site. That's illegal in France. France wanted those pages blocked. What was the case that the French government made?
Goldsmith: The auction page was actually on a computer in California. The French government argued that its availability in France violated French law just the same as though the goods were there or if they appeared in a magazine that was actually there. It argued that when Yahoo was doing business in France, it had to comply with French law, just as anyone would have to in France.
Gross: What was the law that the French government said Yahoo was breaking?
Goldsmith: They have a law, simply a law against the offering for sale of Nazi goods, no matter what the medium.
Gross: And this is related to laws against hate speech and crimes.
Goldsmith: Sure. It grows out of France's experience in World War II with the Holocaust and German occupation and the like. Europe is much more sensitive to hate speech and to Nazi speech than we are in the US. They have a different conception of free speech. They regulate these activities much more heavily than the US does.
Gross: Okay. So you describe France's case. What was Yahoo's case?
Goldsmith: Yahoo argued that it was inappropriate or unfair for France to tell Yahoo what to do in the US because remember, the web page was actually located on a computer in the US. Yahoo argued that it couldn't stop the goods -- the web page -- from going into France, and that if it was forced to shut down its website in California, that in effect France would be regulating these Nazi goods for the whole world as Yahoo would have to shut them down to everyone.
Gross: I think Yahoo also argued that it would be virtually impossible to honor the laws of many different countries while running its websites.
Goldsmith: Yes, they argued first of all that they couldn't keep the web page out of France and they couldn't comply with 190 different national laws all around the world because, they argued, the internet is not bordered. We can't keep information from going into different countries. Therefore the only choice Yahoo had, it argued, was to allow the web page to be seen everywhere or to shut it down and allow it to be seen nowhere.
Gross: So what was the outcome?
Goldsmith: The French judge didn't accept that argument. He hired some internet experts who argued -- and remember, this was five or six years ago -- that Yahoo could in fact screen out information to a reasonable degree. In fact Yahoo was filtering geographically in its advertising side, so whenever you typed in yahoo.com in France, you'd actually receive a French advertisement rather than an English advertisement. The judge argued that you could filter out to some degree and ordered it to take all reasonable steps to keep the web pages out of France. Yahoo eventually complied.
Gross: So what precedent did this set, internationally?
Wu: You know I think what was so interesting about the case is that it pitted the ideals of the internet, the freedom of being borderless, of being uncontrollable, and being a medium anyone could do anything with against a set of very hard facts: Europe has had a terrible history with antisemitism, people were selling Nazi-glorifying goods in Europe through the internet. And so suddenly the case for absolute internet freedom didn't seem quite as strong anymore. Faced with a country that legitimately had historical reasons to want to fight antisemitism, I think this case had a strong normative effect on what people thought needed to be some of the limits of freedom. The second thing that this case showed is that, when push came to shove, entities like Yahoo which had declared themselves unregulable, when threatened with massive fines and potential detainment, suddenly found they had reasons to follow the law. That is to say, Yahoo stood up and said, We're not going to listen to some judgment from some other country just because they say so. But then when threatened with potential detainment and €10,000 in fines a day, they suddenly backed down. This was a shock to people. People had thought the internet was truly unregulable. They never dreamed that a court in France, with a single French judge, could bring an internet giant like Yahoo, with a stock valued at nearly $500, to its knees. But that's exactly what happened. And Yahoo coincided partially with the collapse of the bubble. There was this era where everything was going to be different, money, finance, government, and so on, and this is when the real world started to catch up -- and that was a turning point in the history of the internet.
Gross: So you've been describing how the French government got Yahoo to take Nazi materials off its internet auction site. Then we have a case of China asserting its wish to censor. And to censor words like "democracy" and "freedom." So this isn't just about hate speech, this is just clear-out censorship. Yahoo was involved in this too. Tell us what the story is.
Wu: The funny thing about Yahoo -- Yahoo is a pivotal figure in these early days of the law and the internet. Yahoo on the one hand is standing up to France, claiming principles of freedom of speech. On the other hand it's in China slowly and surely turning itself into an agent of Chinese state control. They quietly but willingly accept all the duties of self-censorship which the rest of the Chinese media subscribes to. And then bit by bit, they begin to give the Chinese government the information it needs, ultimately leading to the arrests of several Chinese dissidents. So there's a little bit of an "Apocalypse Now" feeling. The once-champion of free speech turns into a company who stock was once valued at almost $475, dives to $9, becomes subservient to the Chinese state. And you have, just in that one story about Yahoo, a persuasive picture of what happened to internet freedom over the past decade.
Gross: Now, as you say, Yahoo says it gave up a majority stake in its company to a Chinese company and the Chinese company has to follow Chinese law.
Wu: That's true. And what's fascinating about that is that Yahoo went to China with its plans to make money and become a great... and it ultimately retreated from the Chinese market having participated. When it handed over the information on dissidents, it did so as Yahoo, not just an owner in a Chinese company. It ended up rereating from the Chinese marketplace altogether, not because of the controls but because it lacked the ability to make money in China because it didn't understand the Chinese market well. So again, the differences in culture and geography ended up mattering a lot more than Yahoo thought. Yahoo thought it could just go to China, do the same thing it did in America, [?] into some censorship laws, and come up making money. But that didn't end up working.
Gross: You describe China as having surrounded itself with the world's most sophisticated information barrier. How did they do it? How did they manage to censor websites from around the world?
Wu: Well, technically it's rather easy. I actually don't think that's the most important part of Chinese control. But I'll tell you how they do set up that barrier. They simply have a list of sites -- which changes frequently but they have a list of sites monitored through the IP address which are blocked from inside China. That is, when those site are requested from overseas, the routers, or the computers at the border, simply drop those sites and don't pass them on. It's very easy to do. It's actually easier to drop the site that it is to pass it. Every router -- every part of the internet -- is designed to be able to drop sites. They're used in corporate security measures and so on. So it's a routine part of the internet to be able to censor, in fact. It's built in to the technology of the internet to be able to censor. The difference between China and a country like the US or Canada is that China certainly just turns on the filters.
Gross: And has China been able to do this with the help of high-tech expertise from American companies.
Wu: Well sure! You know, I spent time in the early 2000's in China marketing some of these goods, and they used standard American equipment. Most of the filtering technology was originally built for corporate intranets. That is, networks inside companies designed to control employees. China simply turns that around and uses it to control its citizens.
Gross: Did you say you were selling these screening technologies to China?
Wu: We were marketing them. That's right.
Gross: How did you feel about that? Did you feel like you were helping China censor its citizens?
Wu: Well, we weren't really successful enough! I didn't work for Cisco, I worked for a competing company. Cisco was the top dog at the day and they were much more successful. Yeah, I had uneasy feelings about it. We had a lot of meetings with the Chinese ministers, and the whole business seemed to me a bit... you know, the level of submissiveness we displayed to the Chinese government I thought was a little bit unseemly. But that was the way people did business.
Gross: You describe China as a paradox because on the one hand it wants to have the most sophisticated internet system in the world and really excel in hi-tech, and on the other hand it wants to control the information and censor it.
Wu: Yes, that's right. It's completely a paradox. If you go to China today, you'll find that information is flourishing as never before. People are chatty; there are bloggers; there's all kinds of stuff going on. But there's a line in there somewhere and if you cross that line, you get in trouble very, very quickly. Recently, in the last several months, several Chinese quasi-dissidents, really just journalists, have been abducted, kidnapped, for doing pretty mundane things. And in our book we document cases where posting a joke about why prostitutes are better than the government can land you with administrative punishments, imprisonment. So it feels very open. It feels completely normal. And that's what's very strange about the control in China. But you cross a certain line and it's curtains for you.
Gross: You say that the Chinese internet is becoming less and less like its counterparts. Is it only censorship that it's becoming different, or are there other differences between the Chinese internet and what we're familiar with here?
Wu: Yes, there are a lot of cultural differences that end up being built into it. You can speculate on why that is. Chinese people, for some reason, love chat rooms. I dn't really know why that is, but they're a dominant form of discourse in the Chinese internet. People chatting away, chatting away. Chat rooms are not that popular in the US. They've never really taken off. If you look at Japan, there is a different structure of the way the people use the internet that's mostly based on cellphone usage. People typing away in the Shinka-sen, in the bullet train, or on the way to work. So there are starting to be strong differences in the ways these networks work. They're actually being built differently to reflect the different cultural interests of different countries.
Gross: In your analysis of the directions the internet has taken in different countries -- and the attempts of government to control those directions -- what cultural differences have you come across in how different countries are shaping the internet?
Goldsmith: So we've been talking thus far about how governments are imposing their controls from above. That's a large factor in why the internet is becoming bordered. But in fact the internet started to become bordered, not because of government controls from above. Governments were, in fact, fairly slow to react to the internet. The first impetus for a bordered internet, an internet that differed from place to place, actually came from people below who were using the internet in different places. People who spoke different languages, had different values, and the like. So, for example, in the early years of the internet -- at least in the mid-1990's -- the internet was dominated by the English language because most website and most internet users were English speakers. And many people in the 1990's thought that the internet would be the vehicle for English to sweep over the world. In fact the opposite has happened. People in the world who don't speak English don't want to see an internet in English, they want it in their local languages. And so when you go to different places, you look at internet websites in those different places, and they tend to come up in local languages, reflecting local cultures. The same thing happened with internet advertising. It wasn't very useful to have an advertisement for 1-800-FLOWERS in New York if you were looking at the internet in France or in China or in India. So internet users in different places with different tastes and different concerns started demanding an internet that conformed to their local interests. That, in effect is how the internet first started becoming bordered. It was the technologies developed to enable private demands for local content. Filtering technologies on the internet -- geographical filtering technologies -- first grew up in that context, to meet private demand. Only later the governments came along and used those filtering tools to suit their own ends.
Gross: How effective is internet censorship within countries? Do they really censor out all the websites with information that the government considers inappropriate or dangerous for its citizens? Or does a lot of stuff really get through? Is there a lot of freedom and anarchy on the internet in spite of the strictest government's best efforts to clamp down?
Goldsmith: Well, sure. It really depends on, in the first instance, how much the government cares about clamping down on information. China is one of the most extreme cases. They're very severe in clamping down on information. But even there things get through occasionally and for a short period of time. In the US, where we value privacy and freedom of speech more, many, many more things get through, even though we try to filter in some respects here as well. But the important point is for censorship to work it doesn't have to be perfect. The government doesn't need to cut out the prohibited information 100% to be effective. That's not the way that law works generally. It doesn't try to reduce the incidence of legal violations to zero, it simply tries to keep it at such a rate where the government can achieve the ends it wants. In the Chinese government, for example, they just want to make sure the government stays in power. That doesn't mean that they can't ever let anything through at any cost. It just means that they can't let information in that's going to lead to a situation where their power will be challenged.
Wu: Yes. I think it's a very mixed situation. I think there's a lot more information out there that hasn't necessarily threatened governments' control or governments' control over theirselves. Particularly if you look at countries like Singapore and China, and particularly if you spend time there, there's this weird sensation, as I said, of everything feeling normal but for some reason there's something missing and it's called criticism of government. You can look for it, but you have to look kind of hard. If you're just leading a normal kind of life, you just won't run into it. In fact you'll run into much more of what's really propaganda -- people talking about how great the state is, how great the government is. And with there being more total information, there's also a lot more information and a lot more boosting of the state. There is a greater volume of information but also the mix the government wants of criticism vs. state boosterism. I think it's that ratio between how much support for the state vs. criticism which is really essential, as opposed to just some forbidden content getting through.
Gross: Let's look at attempts by the US government to assert its authority over the internet. For example, the government requested that Google hand over its search data base so the government could see who was going to certain porn sites. So it could enforce the "Child Online Protection Act." Would you talk a little bit about this case and how it was resolved?
Wu: Search engines are an important target for government control because almost everything goes through a search engine. And for the most part, the US hasn't exercised that much control. But the Google case showed the potential for it. That case itself was a request that Google turn over a huge amount of search records that it keeps, records of what everybody has searched for as long as Google's been around. They asked, I believe, for a million such records. They wanted to find out how often people were actually looking for pornography as opposed to other things. But the point of the case wasn't that relevant to the subject of the case. What was relevant that it suddenly became obvious to people that government has the power to get from companies like Google, companies like Yahoo, everything that you've ever looked for in your life. For most Americans, I think, there's a lot of potentially embarrassing things that they've looked for at one point in their life or another, whether an illness or some strange obsession. And so this case made it suddenly a lot more obvious to Americans that government has the power over the internet that other countries have been more obviously exercising.
Gross: Google fought the government's request. Then the judge reduced the request to only 50,000 web addresses.
Wu: Right. And so I think what you learn from this case... there's a couple of things: first of all, the interesting thing is that Google is storing all this information in the first place which is a surprise to many people -- that everything you've ever searched for in Google is in a database in a computer somewhere. But the other point more relevant to our book is that this shows to people that whether it's a million or 50,000, it's the law that's making this decision. Maybe that's not a surprise to lawyers. But I think it's a surprise to people who sort of thought that their search results went off into a little box somewhere never to come back. They're there if government really wants to look at them. People also speculate that other parts of the government which did not announce their activities openly have also been looking at search results -- or other parts of government like the NSA which aren't required to tell the public or anyone what they're doing have also been looking at things people search for.
Gross: Since your book is in part a study of how governments have tried successfully and unsuccessfully to assert their authority over the internet, what are some of the ways you think the government needs to be involved, or should be involved with the internet?
Wu: I'm a big believer in internet freedom and I'm a big believer in self-governing communities on the internet. But what our history shows over the past decade is how often these flourishing, self-governing communities rely on sort of a base line of government force for really extreme situations. The eBay story is really the best example. eBay set itself up to be a self-governing community that would rely on feedback and rely on the good will of its members. And for the most part that worked. But they found in the late '90's that they had one day to call the FBI and ask for the FBI's help because the fraud problems were becoming just too serious. And so even eBay, which employs more people today than WalMart -- in other words, more people see themselves as self-employed -- a wonderful thing like eBay has a certain requirement of policing from the government for the really bad types, for the people who don't listen to anything, who don't care about their reputations on eBay. That's where I think even the best internet freedoms at some level have some reliance on physical coercion provided by government.
Gross: But that's a more kind of ad hoc relationship, isn't it? It's not like the government is a partner in eBay or tells eBay how to run its site. It's just that if there's a scam, a fraud, on eBay, eBay can turn to law enforcement authorities to help it. Right?
Wu: To the contrary! They work very closely together. eBay hired former law enforcement officials. It has over 800 right now. And they work hand-in-hand with federal and state officials. So they don't just call them in for big cases. They work day-to-day, hand-in-hand, constantly fighting fraud. Many people are not aware of this. But it is quite a private-public partnership that powers eBay.
Goldsmith: This is not a trivial .. service the government's providing. If you didn't have a government willing to help eBay police fraud and prevent it, if you didn't have the government spending its resources to throw people in jail who try to commit fraud on eBay, throw people in jail or at least enforce contracts for people that make contracts on eBay -- if the government wasn't providing those services, eBay literally couldn't exist. It would be a much much more expensive service. People wouldn't be able to use it nearly as much. And eBay as we know it really couldn't happen. So without the hidden hand of government there helping out, eBay and many many other internet commercial services simply couldn't work.
Gross: Have either of you found that your thinking has changed about the relationship of government and the internet?
Goldsmith: I think that over the course of writing this book, we both came to discover and appreciate the virtues of government regulation and government control. I think it's fair to say that Tim and I are both... I can't speak for Tim, but I think we're both fairly libertarian, I think we're suspicious of government regulation. At least as a starting point. But time and time again, writing this book, we kept stumbling on hidden ways that government actually helped out and that government was actually necessary to help make all of our everyday experiences on the internet work.
Wu: You know, I was on the internet in the late '80's. Sort of early on this. My early career in networking was as a pirate downloading illegal software. (I hope the statute of limitations is over now!)
Gross: I'll be reporting you as soon as this interview is over!
Wu: I was a pirate BBS'er. So I've sort of had a long-standing... contempt for government. I think, too, in writing the book, I became sort of reconvinced of what Hobbes said in The Leviathan, that some of the underlying virtues of basic physical security are very difficult to replace. Technology can help and it's a useful tool, but really there's no substitute for trying to convince and get the right policies. I think I'm fascinated. I think one of the underlying themes of the book is I think we don't fully understand the effects of law-breaking and its effect on the law. The internet has inspired a lot of law-breaking. Our claim in the book is not that somehow government's control has been perfect or that nothing has changed -- that the internet revolution is nothing. There are a lot of laws that have been broken pervasively. Copyright law is a great example. Now the law is central to the dispute and the law gets broken a lot and I've become very interested in these patterns of law-breaking, crackdown, law-breaking, crackdown and how that changes society, how that changes the law itself, and how that ultimately affects the underlying technology. We're not done with that project and understanding that. But I think that's something that I think sometimes can actually be good. I think it can sometimes be healthy to have a little bit of law-breaking when the technology changes. I'm not someone who has become, from writing this book, an absolute statist who believes that the state must control everything like some kind of French political theorist. Rather, I've become interested in the fascinating ways in which law-breaking helps us evolve and actually improves the legal system.
Gross: You confess that earlier in your life you were an internet pirate. Do you think that piracy led to important changes?
Wu: Yes, I think it has. By definition, some of the piracy that goes on on the internet is criminal, but it's part of a process whereby we're finally getting to better distribution of music. Copyright law thoughout its history goes through these waves of piracy. It was the same with radio. It was the same with the record player, the original pirate industry. It's the same with cable TV. All these industries begin as pirates. And law-breaking is almost a necessary part of the industry's evolution to better distribution systems. It's almost like mutations in DNA. Things have to go wrong before they get better. And so yes, in some ways, Napster... you can call them pirates but it's also part of a healthy industrial evolution towards better distribution. And today it may not be perfect, but I notice I can get music on iTunes for 99 cents and that's a lot better than having to tromp my way off to Tower and buy these $15 CD's. So it's not perfect, but it's one way in which the system, which otherwise would be stagnant, can evolve.
Gross: You don't think there would have been an iTunes without Napster?
Wu: I don't think so. I know that Steve Jobs copied Kazaa -- studied Kazaa -- which was the major pirate site of its time, in designing iTunes. I think that Napster begot Kazaa, and Kazaa begot iTunes, and that was, while a little rough along the way, a healthy evolution.