We think we're terrific at designing and fixing our latest technological marvels, and so we demand and expect quick fixes when something goes wrong.
One senior technological expert at BP -- David Eyton -- talking about this back in '05, was beginning to lose a little bravado.
“We find ourselves designing floating systems for 10,000 feet of water depth before the lessons of working in 6,000 feet have been fully identified,” he said.
He sang the benefits of technology while acknowledging its danger, expressing hope that fail-safe features and computer modeling could decrease the risk: “We know the premium associated with hardware reliability is high, but at this stage, operators still have a limited failure database for forecasting the required levels of intervention in ever-deeper and more remote environments.”
Technology, he added, “becomes both an enabler, while at the same time being itself a source of risk.”
In the beginning of May, a few weeks after the rig explosion, the Pew Research Center asked 994 Americans about the oil spill: 55 percent saw it as a major environmental disaster, and 37 percent as a serious problem. But at that time, at least, 51 percent also believed that efforts to prevent the spill from spreading would be successful. Hundreds of thousands of barrels of oil later, federal officials last week released a new estimate of the spill — 12,000 to 19,000 barrels a day — establishing it as the largest in American history. As Richard Feynman, the physicist, once observed, “For a successful technology, reality must take precedence over public relations, for nature cannot be fooled.” Sometimes ingenuity may not help us.
Indeed, think of all the planes grounded for nearly a week in northern Europe last month, as a volcano poured ash in the atmosphere. There was no technological fix, and many passengers couldn’t believe it. Said Mr. Kohut, of Pew Research, “The reaction was: ‘Fix this. Fix this. This is outrageous.’" ...NYT
Part of the overall problem is, of course, that we define these glitches -- from volcanic ash to oil plumes -- as our personal nuisances. When it's about an oil spill, though, the damage extends much, much farther than to our personal convenience, public relations, prosperity, and pride.